Imane
An AI assistant that answers customers for small Spanish businesses, captures leads and books appointments.
What it solves
A small business loses enquiries out of hours and cannot justify someone watching the chat all day. The assistant answers in the business's own words, and hands over to a human when it should.
The pieces
Not a website — a system. These are the parts that make it work.
The assistant
Answers customers on the company website and on Telegram, in their language, and says up front that it is an AI.
Lead capture and booking
Turns a conversation into a real enquiry or a booked appointment instead of a chat log nobody reads.
Admin console
Conversations, enquiries on a board, content and the settings each business controls for itself.
Knowledge base
What the assistant is allowed to say, kept as a document and reloaded on a schedule — so correcting the assistant means editing text, not code.
Worth pointing at
- The assistant always identifies itself as an AI, by design and because the EU AI Act requires it.
- Its knowledge lives in an editable document rather than in prompts buried in the code.
- Subscription product with a free trial, sold to businesses that are not technical.